Frequently Asked Questions

Mobile detailing is a premium car care service that comes directly to your location. Instead of driving to a shop and waiting, we bring all the equipment and expertise to your home, office, or anywhere else in Midlothian, VA. We provide the same quality service as a traditional detailing shop with the convenience of staying where you are.

We service Midlothian, VA and all surrounding Richmond-area communities including Chesterfield, Bon Air, Richmond, Short Pump, Glen Allen, and more. If you're not sure if we cover your area, give us a call and we'll let you know!

Service times vary based on the package and vehicle condition. An exterior detail typically takes 1-2 hours, an interior detail takes 2-3 hours, and a full detail takes 3-5 hours. Heavily soiled vehicles may take longer. We'll give you an estimated time when you book.

No, you don't need to be home the entire time. We just need access to your vehicle and a water source. Many customers prefer to drop off their keys and run errands while we work. We'll text you when we're finished!

We accept payment through our secure online booking system or cash payment in person after service is complete. You can choose your preferred payment method when booking your appointment.

We recommend a full detail every 4-6 months to maintain your vehicle's appearance and protect its value. Exterior-only details can be done more frequently (every 1-2 months) if desired. Regular detailing helps preserve your paint, interior, and overall vehicle condition.

Yes! We offer pet hair removal as an add-on service for $25+. This includes deep extraction from seats, carpets, and all interior surfaces. Heavy pet hair may require additional time, so we'll provide an accurate quote based on your vehicle's condition.

Yes, we bring everything needed to complete your detail! We bring our own water, electricity (if needed), premium cleaning products, tools, and equipment. We just need access to your vehicle and a parking spot near an outdoor outlet or water spigot.

Your satisfaction is our top priority. If you're not completely happy with our work, let us know within 24 hours and we'll come back to address any concerns at no additional charge. We stand behind the quality of our work and want every customer to be thrilled with their results.

We understand that plans change. If you need to reschedule or cancel, please give us at least 24 hours notice so we can accommodate other customers. Last-minute cancellations may be subject to a fee. We're always happy to work with you if something unexpected comes up.